Please email us at allcounty@natlmortuaryshipping.com or give us a call (216)398-4282 if you cannot find an answer to your question.
Our standard timeline to receiving your pet back is 1 to 2 business days. When your pet is ready to be picked up, one of our friendly associates will contact you. Upon bringing your pet in, we will give you the best possible estimate of when your pet will be ready. We are open late for your convenience, and we understand special circumstances.
Any cremation procedure deemed “Private” or “Individual” must be performed with only one pet’s remains in the cremation unit during the cremation process. All retrievable cremated remains are collected from each cremation prior to placing the next pet remains in the cremation unit. All County Pet provides only private/ individual cremations.
At All County Pet when your pet is in our care, they will be assigned a cremation disc which has an identification number engraved on it. This disc stays with your pet throughout the entire cremation process. **Families also have the option of witnessing the pet remains being placed into the Cremation Unit upon request**
Many families choose to wrap their pet in a sheet or blanket. If you do not feel comfortable transporting your pet by yourself, we are here to help. We offer a home removal service (within a 30 mile radius of our facility) and a Veterinarian/Animal Hospital removal (within Cuyahoga County). If you have any questions or need assistance, we can be reached at (216) 398-4282.
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